Have questions about Spark or your subscription? Please see the FAQ below or contact us at hello@spark.kids and we'll get back to you!
FAQ
I subscribed but haven't received my magazine yet
Thank you for subscribing to Spark! We send each issue out to all subscribers at the end of each calendar month. If your subscription date was before the 25th at midnight EST, you will get the following month's order. If not, you will receive the subsequent issue.
For example, if you order on Nov. 25th, you will get the December issue. But if you order on Nov. 26th, you'll get the January issue. Each issue will arrive between the 1st and 7th of each month.
If you feel like you should have received your magazine but haven't, please email us at hello@spark.kids.
How do I cancel or pause my subscription?
After signing up, you will receive a link to your order management portal where you can cancel your subscription anytime with just a few clicks. If you have any questions or issues with your subscription, you can email us at hello@spark.kids.
When will I be billed?
The day you sign up is your billing date. So if you sign up on the 7th of the month, you will be billed on or around the 7th of each following month.
My child is not 4 - 8 years old - will they still enjoy it?
Absolutely! The age range is only a guideline based on the skills needed to complete the activities (i.e. tracing, coloring, drawing, matching, etc.) but the magazine can be enjoyed by anyone who loves fun activities - including adults :)
Can I give a subscription as a gift?
Of course! At checkout, simply input their shipping address and your billing address. If you'd like, you can also print this special card to give to them!
How long does it take to fill out?
Spark is designed to be as engaging as possible so that kids can fill it out independently. The time it takes to "complete" varies depending on the child, but the typical range is 1 - 3 hours.