Have questions about Spark or your subscription? Please see the FAQ below or contact us at hello@spark.kids and we'll get back to you!
FAQ
I subscribed but haven't received my magazine yet
- First-time orders placed between the 26th and 10th of each month will ship by the 13th
- First-time orders placed between the 11th and 25th of each month will ship by the 28th
- Magazines will arrive within 3-7 business days after they are shipped
How do I cancel or pause my subscription?
After signing up, you will receive a link to your order management portal where you can cancel your subscription anytime with just a few clicks. If you have any questions or issues with your subscription, you can email us at hello@spark.kids.
When will I be billed?
The day you sign up is your billing date. So if you sign up on the 7th of the month, you will be billed on or around the 7th of each following month.
My child is not 4 - 8 years old - will they still enjoy it?
Absolutely! The age range is only a guideline based on the skills needed to complete the activities (i.e. tracing, coloring, drawing, matching, etc.) but the magazine can be enjoyed by anyone who loves fun activities - including adults :)
Can I give a subscription as a gift?
Of course! At checkout, simply input their shipping address and your billing address. If you'd like, you can also print this special card to give to them!
How long does it take to fill out?
Spark is designed to be as engaging as possible so that kids can fill it out independently. The time it takes to "complete" varies depending on the child, but the typical range is 1 - 3 hours.